Frequently Asked Questions

1. Will the ambulance take me to a hospital of my choice? The ambulance will take you to the hospital of your choice with the following exceptions: If it is a life threatening incident or in times of severe weather or extremely heavy call volume, it may become necessary to transport patients to the closest appropriate hospital.

2. Is the ambulance service provided free if I'm a resident of the fire district? If you are a resident of the fire district, your insurance company and/or medicare will be billed for the ambulance service. Whatever amount is not paid by your insurance company and/or medicare will be written off by the fire district. The resident has no out of pocket expense for using the ambulance service.

3. I received something in the mail from Mediclaims out of Oklahoma requesting information from me. Who is Mediclaims and are they legitimate? Mediclaims is our billing agency. They need your insurance and/or medicare information to process your ambulance claim. Please provide them with this information by mail, phone, or fax.

Mediclaims
Box 468
Tonkawa, OK 74653
Phone (800) 538-8278
Fax (580) 628-2273